Shipping Terms

Most items ship directly from our Sydney-based warehouse and are sent via Australia post.

We ship to Australia ONLY.

Please allow up to 1 business day for your order to be processed. Although we manage to get most orders out the same day there are times where this is not possible during extremely busy periods.

Please note, once an item has been shipped and tracking number provided, we are no longer responsible for packages which may go missing or are damaged in transit. We may be able to help on your behalf if there is a dispute of delivery but we are in no way obligated to replace an order should Australia Post lose or fail to deliver your package.

Please note we are not responsible for any damage to items caused by Australia Post or our International carriers. We package our orders as best we can to minimise any damage caused by rough handling during transit but beyond that any damage caused is beyond our control.

If you have any questions whatsoever, please contact us via email at support@vapestix.com.au